Post occupancy evaluation for assessment of occupant satisfaction

More Information

eMarketplace

Models/Systems, Technologies and Building systems

DESCRIPTION:

The Post Occupancy Evaluation (POE) carried out by Metrovacesa and IREC offers valuable insight into occupant satisfaction by combining real-time indoor environmental monitoring with user feedback. Over 15 days in both summer and winter, sensors track temperature, humidity, and CO₂ levels in homes, while nearby weather stations provide external data. Occupants complete surveys assessing their perception of air quality, thermal, visual, and acoustic comfort. The results are then analysed to compare measured data with occupant experience, providing a clear picture of indoor environmental quality (IEQ). This approach not only validates the comfort performance of buildings—showing mostly high to medium comfort levels per European standards—but also empowers residents with personalised feedback and supports future improvements in sustainable, user-centered building design.

BUSINESS ROUTE

Target Users

Landlords, Social, public and cooperative housing providers, Tenants

VALUE

Post Occupancy Evaluation (POE) adds significant value by revealing how energy is used in the home and identifying opportunities to reduce waste, lower carbon emissions, and boost efficiency. It not only assesses the performance of sustainable technologies like heat recovery ventilation and centralized DHW systems but also helps residents better understand how to use them effectively. By combining comfort assessments with user feedback, POE supports healthier, more pleasant living environments while empowering occupants to make informed decisions about energy use and home improvements. Ultimately, it promotes a more sustainable, efficient, and comfortable way of living.

APPLICATION

Post Occupancy Evaluation (POE) has strong potential for broader application and scalability, offering both environmental and economic benefits while enhancing occupants’ quality of life. Real estate companies can adopt POE as a periodic assessment tool to monitor and promote the indoor environmental quality (IEQ) of their properties, showcasing healthier, more comfortable living spaces as a value-added feature. Additionally, POE can be offered as an optional service to homeowners or building owners, helping them better understand the performance of their indoor environments and identify opportunities for improvement. Scaled across portfolios or districts, POE becomes a powerful strategy for driving sustainable building performance and informed, occupant-centered decision-making.